Privacy Policy-Terms & Conditions:

1. Agreement Overview:

These Terms and Conditions outline the agreement between Morocco Tours Company (“the Company”, “we”, “our”, “us”) and any person booking or participating in our tours (“the Client”, “you”). By confirming a reservation with us, you acknowledge that you have read, understood, and agreed to these terms.

2. Information We Collect

We may collect the following types of personal information:

A. Information You Provide Directly

• Full name
• Email address
• Phone number
• Nationality and passport details (when required for bookings)
• Billing and payment information
• Travel preferences and special requests
• Medical or dietary information (if voluntarily provided)

B. Automatically Collected Information:

When you visit our website, we may collect:

• IP address
• Browser type and device information
• Pages visited and time spent on our site
• Cookies and tracking data

2. How We Use Your Information

We use your personal information to:

• Process and confirm bookings
• Provide customer support
• Communicate important travel information
• Improve our services and website performance
• Send promotional offers (only if you opt-in)
• Comply with legal obligations

We only collect information necessary to deliver our services efficiently and securely.

Payment information:

All payment transactions are processed through secure third-party payment providers. Morocco Tours Company does not store full credit card details on our servers.

3. Reservations and Payments

• A deposit of [insert percentage]% is required to secure your booking.
• The outstanding balance must be paid no later than [insert number] days before the scheduled departure.
• Reservations made within [insert number] days of departure require full payment at the time of booking.
• Payments may be made via bank transfer, credit card, online payment platform, or any other approved method.
• All prices are listed in [insert currency] and include applicable taxes unless otherwise stated.

Your booking is considered confirmed only once the deposit or full payment has been received.

3. Cancellation and Refund Policy:

If You Cancel:

• More than 30 days before departure: refund issued minus administrative costs.
• 15–30 days before departure: 50% of the total tour cost refunded.
• Less than 15 days before departure: no refund.
• Failure to appear (no-show) or unused services are non-refundable.

4. Travel Insurance Requirement

We strongly recommend that all travelers obtain comprehensive travel insurance prior to arrival. Coverage should include:

• Trip cancellation and interruption
• Medical expenses
• Emergency evacuation
• Loss or theft of personal belongings

Morocco Tours Company is not responsible for financial losses resulting from insufficient insurance coverage.

5. Sharing of Information

We may share your personal information with:

• Hotels, riads, transport providers, and tour guides (only when necessary to fulfill your booking)
• Payment processing companies
• Government authorities when legally required

We do not sell, rent, or trade your personal data to third parties for marketing purposes